Careers
WE WELCOME QUALIFIED AND PASSIONATE CANDIDATES TO COME ON BOARD WITH US IN REACHING GREATER HEIGHTS. START BUILDING YOUR CAREER WITH US AT MAIN PLACE MALL WITH ENDLESS SELF-DEVELOPMENT. 


EXECUTIVE - CREDIT CONTROL 

 Job Description 

Account Receivable
  • Manage day to day Account Department Receivables (AR) transaction processing effectively and effiviently.
  • Monitor AR ageing as it shall be maintained at the very minimal outstanding amount.
  • Perform any other ad hoc assignment as assigend by the Account Head of Department.
  • Check and verify on cash book for Tenants Collection (Identify unknown payment) & Car Park collection.

Accounts
  • To liaise and follow up with Maintenance Department on the meter reading of tenants.
  • Monitor and prepare invoice(s) for Gift Voucher purchase.
  • To prepare daily, weekly and monthly & other periodical report fro superior to review within timeline.

Car Park Collection
  • To assist Car Park department in daily Car Park operations matters.
  • To perform cash counting, prepare float for APS machine (monthly basis).
  • To liaise and follow up with Safeguards on banking in collection.
  • Checking and verify daily on Motor, Car Park season pass, Touch N Go, Paywave collection.
  • Assist on season parking activities including renewal and application of new user and updating master list.
  • Handling all season parking refund termination including compiling customer's request, generate report and send payment for approval.
  • To prepare Car Park report on monthly reconcile for Touch N Go and Paywave collection.

Requirements 

  • Diploma/Degree in Account, Finance, Business Administration or other related disciplines. 
  • Minimum 3 years of working experience in Accounting or relevant field.
  • Computer literate with knowledge of SQL accounting system in an added advantage.
  • Pleasant personality, articulate well and command excellent oral and written communication skills.
  • Details oriented, creative, resourceful and is a dedicated team player.


OFFICER - CUSTOMER SERVICE 

 Job Description 

  • Handling inbound calls and email routed.
  • Handling customer's complaints/enquiries, provide accurate information & operating paging system.
  • To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure.
  • To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details and submit report.
  • To assist customers with facilities hiring such as wheelchair, baby strollers and other directory assitance as required.
  • To respond in a friendly, professional and timely manner to all shoppers/tenants enquiries.
  • Act as mall ambassadors by providing exemplary customer service, profiling, prospects, presenting unified face to customer.
  • To ensure day-to-day operation are carried out smoothly in accordance to company SOP.
  • To undertake ad hoc task assigned by superior or Management from time to time.

Requirements 

  • Candidate must possess at least SPM, STPM or Diploma with 1 to 2 year(s) relevant experiences in customer service and administrative function. 
  • Able to work shifts, weekends and public holiday.
  • Good communications and interpersonal skills.
  • Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
  • Basic skills in Microsoft Office (Word, Excel, Outlook).
  • Proficiency in English & Bahasa Malaysia or Chinese.
  • Pleasant outlook and personality with a great smile.


To apply for this opportunity, please send your resume and salary expectations to recruitment@mainplace.com.my