Careers
WE WELCOME QUALIFIED AND PASSIONATE CANDIDATES TO COME ON BOARD WITH US IN REACHING GREATER HEIGHTS. START BUILDING YOUR CAREER WITH US AT MAIN PLACE MALL WITH ENDLESS SELF-DEVELOPMENT. 


EXECUTIVE - ADVERTISING & PROMOTIONS 

 Job Description 

  • To prepare proposal, conceptual, plan and execute promotional campaigns and tenants related promotions. 
  • To manage the mall signage and internal advertisements according to the company branding direction and corporate identity.
  • Maintain good landlord-tenant relationships and work closely with tenants on marketing matters.
  • Conduct research and collation of information towards the preparation of A&P plans. 
  • Develop and coordinate all advertising materials or related communications activities within the approved budget.
  • Liaise with tenants, partners, suppliers, agencies etc for joint promotional and sponsorship opportunities to develop joint events plan and promotions.
  • Develop relationship with retailers and their various levels of Management to secure their commitment to the center so that cross promotions can be cultivated.
  • Handle promotion and leasing spaces, casual leasing for pushcart and temporary lot, and advertising space.
  • Monitor promotion on-ground, set-up and dismantling work to ensure promotional guidelines are adhered.
  • Lead, manage, supervise and monitor all promotion programs.

Requirements 

  • Candidate must possess at least Bachelor's Degree / Diploma in  Business Studies/ Marketing or equivalent. 
  • Minimum 2 years of relevant working experience (for Senior Executive position).
  • Fresh grand is welcome to apply for Executive position.
  • Experience in shopping mall will be an added advantage.
  • Able to work under tight deadlines and fast-paced working environment.
  • Strong organization and problem solving skills with the ability to manage and execute multiple projects.
  • Proactive, with the ability to work well independently and as a team.
  • Possess good communication and presentation skills.
  • Required languages: English, Malay and Chinese (read and write).
  • Prepared to work on weekends during events.
  • Must be willing to work in USJ 21, Subang.


CUSTOMER SERVICE OFFICER 


 Job Description 


  • Handle inbound calls and email routed. 
  • Handle customer's complaints/ inquiries, provide accurate information, operate P.A. paging system & telephone call. 
  • To analyze all collected suggestion forms & feedback to the Complex Manager with suggestions/ countermeasure. 
  • To assist the A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details and submit report. 
  • To assist customers with facilities hiring such as the wheelchair, baby strollers and other directory assistance as required.
  • To contribute ideas and suggestions to improve the service culture of the mall. 
  • To respond in a friendly, professional and timely manner to all shoppers/tenants inquiries. 
  • Act as mall ambassadors by providing exemplary customer service, profiling, prospects, presenting a unified face to the customer. 
  • Other ad-hoc duties assigned by superior from time to time. 

Requirements 

  • Candidate must possess at least SPM or Diploma with 1 to 2 year(s) relevant experiences in customer service and administrative function. 
  • Students and fresh graduates are welcome to apply.
  • Proficiency in English and Bahasa Malaysia.
  • Able to work shifts, weekends and public holiday.
  • Basic skills in Microsoft Windows (Word, Excel, Outlook). 
  • Good interpersonal and communication skills.
  • Demonstrates the ability to learn quickly and adapt to a rapidly changing environment. 
  • Pleasant outlook and personality with a great smile.

To apply for this opportunity, please send your resume and salary expectations to recruitment@mainplace.com.my