Careers
WE WELCOME QUALIFIED AND PASSIONATE CANDIDATES TO COME ON BOARD WITH US IN REACHING GREATER HEIGHTS. START BUILDING YOUR CAREER WITH US AT MAIN PLACE MALL WITH ENDLESS SELF-DEVELOPMENT.
EXECUTIVE - CREDIT CONTROL
Job Description
Account Receivable
Accounts
Car Park Collection
Requirements
OFFICER - CUSTOMER SERVICE
Job Description
Requirements
EXECUTIVE - CREDIT CONTROL
Job Description
Account Receivable
- Manage day to day Account Department Receivables (AR) transaction processing effectively and effiviently.
- Monitor AR ageing as it shall be maintained at the very minimal outstanding amount.
- Perform any other ad hoc assignment as assigend by the Account Head of Department.
- Check and verify on cash book for Tenants Collection (Identify unknown payment) & Car Park collection.
Accounts
- To liaise and follow up with Maintenance Department on the meter reading of tenants.
- Monitor and prepare invoice(s) for Gift Voucher purchase.
- To prepare daily, weekly and monthly & other periodical report fro superior to review within timeline.
Car Park Collection
- To assist Car Park department in daily Car Park operations matters.
- To perform cash counting, prepare float for APS machine (monthly basis).
- To liaise and follow up with Safeguards on banking in collection.
- Checking and verify daily on Motor, Car Park season pass, Touch N Go, Paywave collection.
- Assist on season parking activities including renewal and application of new user and updating master list.
- Handling all season parking refund termination including compiling customer's request, generate report and send payment for approval.
- To prepare Car Park report on monthly reconcile for Touch N Go and Paywave collection.
Requirements
- Diploma/Degree in Account, Finance, Business Administration or other related disciplines.
- Minimum 3 years of working experience in Accounting or relevant field.
- Computer literate with knowledge of SQL accounting system in an added advantage.
- Pleasant personality, articulate well and command excellent oral and written communication skills.
- Details oriented, creative, resourceful and is a dedicated team player.
OFFICER - CUSTOMER SERVICE
Job Description
- Handling inbound calls and email routed.
- Handling customer's complaints/enquiries, provide accurate information & operating paging system.
- To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure.
- To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details and submit report.
- To assist customers with facilities hiring such as wheelchair, baby strollers and other directory assitance as required.
- To respond in a friendly, professional and timely manner to all shoppers/tenants enquiries.
- Act as mall ambassadors by providing exemplary customer service, profiling, prospects, presenting unified face to customer.
- To ensure day-to-day operation are carried out smoothly in accordance to company SOP.
- To undertake ad hoc task assigned by superior or Management from time to time.
Requirements
- Candidate must possess at least SPM, STPM or Diploma with 1 to 2 year(s) relevant experiences in customer service and administrative function.
- Able to work shifts, weekends and public holiday.
- Good communications and interpersonal skills.
- Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
- Basic skills in Microsoft Office (Word, Excel, Outlook).
- Proficiency in English & Bahasa Malaysia or Chinese.
- Pleasant outlook and personality with a great smile.
To apply for this opportunity, please send your resume and salary expectations to recruitment@mainplace.com.my