FAQ

 

General Enquiries

  1. Q: How can I get to Main Place Mall?

    By Public Transport: Walking distance from USJ 21 LRT station, Kelana Jaya line.

    By Own Transport: Accessible via LDP and ELITE highway.

    By Bus : Rapid KL – T778
  2. Q: What are the mall operation hours?

    10AM – 10PM daily.
  3. Q: Does Main Place Mall provide free WIFI?

    Yes, we have free WIFI with no password required.
  4. Q: Where is the Information Counter?

    Information Counter is located at Ground floor.
  5. Q: Where is the nearest ATM located?

    The nearest ATM is located at Lower Ground floor.
  6. Q: Where is the Management Office located?

    The Management Office is located at Second floor.
  7. Q: What are the operation hours of the Management Office?

    Monday – Friday: 9.30AM – 6.30PM (Lunch break 1PM – 2PM)
    Saturday – Sunday: Closed
  8. Q: Who do I contact for assistance?

    For general inquiries, please contact our customer service at 03-8081 7896 or write in to us at info@mainplace.com.my


Facilities & Amenities

  1. Q: Are baby stroller(s) and wheelchair(s) services available?

    Yes, kindly proceed to Information Counter for assistance.
  2. Q: Are there any chargers incurred for the above mentioned services?

    There will be chargers incurred after 3 hours of usage with the rate of RM 3 per hour. For each stroller or wheelchair, a deposit of RM 50 with a valid driving license are required for security purpose.
  3. Q: Where are the washrooms located?

    The washrooms are located at every floor, at your convenience.
  4. Q: Are there any disabled washroom in the mall?

    Yes, disabled washrooms are located at every floor, at your convenience.
  5. Q: Is there a Surau or Muslim Prayer Room in the mall?

    Yes, it is located at Second floor next to the washroom.
  6. Q: Are there baby rooms in the mall?

    Yes, it is located at Ground and Second floor.
  7. Q: What are the facilities available in the baby room?

    Water dispenser and private feeding space is provided in the baby room.


Car Park

  1. Q: What are the parking rates?

    Preferred Parking - Basement 1 & Lower Ground floor
    1st 2 Hours RM 2.00
    Every subsequent hour or part thereof RM 1.00
    Lost ticket RM 50.00

    *Please note that Touch&Go users will be charged 10% extra.

    1st, 2nd, 2A Floor
    Every Hour or part thereof RM 1.00
    Lost ticket RM 50.00

    *Please note that Touch&Go users will be charged 10% extra.

    Valet Parking
    Weekdays RM 10.00
    Weekends RM 13.00
  2. Q: Do you have designated disabled parking in mall?

    Yes, they are located at Basement 1, Lower Ground, First and Third floor.
  3. Q: Where are the autopay machines located?

    They are located at Basement 1, Lower Ground, First, 2A and Third floor.
  4. Q: Are there any parking rebates?

      Rebates Mechanism
    WEEKDAY RM2 SPEND RM30 & ABOVE
    in maximum 2 combined receipts at
     any Main Place outlets. 

    Monday - Friday only
    Limited to 10.00am - 3.00pm 
    (Excluding Public Holiday)
    EVERYDAY
    (Receipts from Jaya Grocer ONLY)
    RM1 SPEND RM50 & ABOVE 
    in maximum 2 combined receipts at
    Jaya Grocer only. 

    Monday - Sunday 
    10.00am - 10.00pm

     
  5. Q: Is there any season pass available?

    Yes, but strictly for tenant, tenant’s staff and residents of Main Place only.
  6. Q: What are the operation hours for Car Park Office?

    9AM – 11PM daily.


Note: For advertising, leasing, events and promotional space enquiries, kindly fill up the form at Contact Us page.