FAQ
General Enquiries
- Q: How can I get to Main Place Mall?
By Public Transport: Walking distance from USJ 21 LRT station, Kelana Jaya line.
By Own Transport: Accessible via LDP and ELITE highway.
By Bus : Rapid KL – T778 - Q: What are the mall operation hours?
10AM – 10PM daily. - Q: Does Main Place Mall provide free WIFI?
Yes, we have free WIFI with no password required. - Q: Where is the Information Counter?
Information Counter is located at Ground floor. - Q: Where is the nearest ATM located?
The nearest ATM is located at Lower Ground floor. - Q: Where is the Management Office located?
The Management Office is located at Second floor. - Q: What are the operation hours of the Management Office?
Monday – Friday: 9.30AM – 6.30PM (Lunch break 1PM – 2PM)
Saturday – Sunday: Closed - Q: Who do I contact for assistance?
For general inquiries, please contact our customer service at 03-8081 7896 or write in to us at info@mainplace.com.my
Facilities & Amenities
- Q: Are baby stroller(s) and wheelchair(s) services available?
Yes, kindly proceed to Information Counter for assistance. - Q: Are there any chargers incurred for the above mentioned services?
There will be chargers incurred after 3 hours of usage with the rate of RM 3 per hour. For each stroller or wheelchair, a deposit of RM 50 with a valid driving license are required for security purpose. - Q: Where are the washrooms located?
The washrooms are located at every floor, at your convenience. - Q: Are there any disabled washroom in the mall?
Yes, disabled washrooms are located at every floor, at your convenience. - Q: Is there a Surau or Muslim Prayer Room in the mall?
Yes, it is located at Second floor next to the washroom. - Q: Are there baby rooms in the mall?
Yes, it is located at Ground and Second floor. - Q: What are the facilities available in the baby room?
Water dispenser and private feeding space is provided in the baby room.
Car Park
- Q: What are the parking rates?
Preferred Parking - Basement 1 & Lower Ground floor
1st 2 Hours RM 2.00 Every subsequent hour or part thereof RM 1.00 Lost ticket RM 50.00
*Please note that Touch&Go users will be charged 10% extra.
1st, 2nd, 2A Floor
Every Hour or part thereof RM 1.00 Lost ticket RM 50.00
*Please note that Touch&Go users will be charged 10% extra.
Valet Parking
Weekdays RM 10.00 Weekends RM 13.00 - Q: Do you have designated disabled parking in mall?
Yes, they are located at Basement 1, Lower Ground, First and Third floor. - Q: Where are the autopay machines located?
They are located at Basement 1, Lower Ground, First, 2A and Third floor. - Q: Are there any parking rebates?
Rebates Mechanism WEEKDAY RM2 SPEND RM30 & ABOVE
in maximum 2 combined receipts at
any Main Place outlets.
Monday - Friday only
Limited to 10.00am - 3.00pm
(Excluding Public Holiday)EVERYDAY
(Receipts from Jaya Grocer ONLY)RM1 SPEND RM50 & ABOVE
in maximum 2 combined receipts at
Jaya Grocer only.
Monday - Sunday
10.00am - 10.00pm
- Q: Is there any season pass available?
Yes, but strictly for tenant, tenant’s staff and residents of Main Place only. - Q: What are the operation hours for Car Park Office?
9AM – 11PM daily.
Note: For advertising, leasing, events and promotional space enquiries, kindly fill up the form at Contact Us page.