General Enquiries

1. Q: How can I get to Main Place Mall?
   
   
   By Public Transport: Walking distance from USJ 21 LRT station, Kelana Jaya line.
   
   By Own Transport: Accessible via LDP and ELITE highway.
   
   By Bus : Rapid KL – T778
2. Q: What are the mall operation hours?
   
   
   10AM – 10PM daily.
3. Q: Does Main Place Mall provide free WIFI?
   
   
   Yes, we have free WIFI with no password required.
4. Q: Where is the Information Counter?
   
   
   Information Counter is located at Ground floor.
5. Q: Where is the nearest ATM located?
   
   
   The nearest ATM is located at Lower Ground floor.
6. Q: Where is the Management Office located?
   
   
   The Management Office is located at Second floor.
7. Q: What are the operation hours of the Management Office?
   
   
   Monday – Friday: 9.30AM – 6.30PM (Lunch break 1PM – 2PM)
   Saturday – Sunday: Closed
8. Q: Who do I contact for assistance?
   
   
   For general inquiries, please contact our customer service at 03-8081 7896 or write in to us at info@mainplace.com.my

Facilities & Amenities

1. Q: Are baby stroller(s) and wheelchair(s) services available?
   
   
   Yes, kindly proceed to Information Counter for assistance.
2. Q: Are there any chargers incurred for the above mentioned services?
   
   
   There will be chargers incurred after 3 hours of usage with the rate of RM 3 per hour. For each stroller or wheelchair, a deposit of RM 50 with a valid driving license are required for security purpose.
3. Q: Where are the washrooms located?
   
   
   The washrooms are located at every floor, at your convenience.
4. Q: Are there any disabled washroom in the mall?
   
   
   Yes, disabled washrooms are located at every floor, at your convenience.
5. Q: Is there a Surau or Muslim Prayer Room in the mall?
   
   
   Yes, it is located at Second floor next to the washroom.
6. Q: Are there baby rooms in the mall?
   
   
   Yes, it is located at Ground and Second floor.
7. Q: What are the facilities available in the baby room?
   
   
   Water dispenser and private feeding space is provided in the baby room.

Car Park

1. Q: What are the parking rates?
   
   
   Preferred Parking - Basement 1 & Lower Ground floor
   

   1st 2 Hours	RM 2.20
   Every subsequent hour or part thereof	RM 1.10
   Lost ticket	RM 20.00

   
   
   1st, 2nd, 2A Floor
   

   Every Hour or part thereof	RM 1.10
   Lost ticket	RM 20.00

   
   
   Valet Parking
   

   Weekdays	RM 10.00
   Weekends	RM 13.00

2. Q: Do you have designated disabled parking in mall?
   
   
   Yes, they are located at Basement 1, Lower Ground, First and Third floor.
3. Q: Where are the autopay machines located?
   
   
   They are located at Basement 1, Lower Ground, First, 2A and Third floor.
4. Q: Are there any parking rebates?
   
   

   	Rebates	Mechanism
   WEEKDAY	RM2	SPEND RM30 & ABOVE in maximum 2 combined receipts at  any Main Place outlets.  Monday - Friday only Limited to 10.00am - 3.00pm  (Excluding Public Holiday)
   EVERYDAY (Receipts from Jaya Grocer ONLY)	RM1	SPEND RM50 & ABOVE  in a single receipt at Jaya Grocer only.  Monday - Sunday  10.00am - 10.00pm

   
   
    
5. Q: Is there any season pass available?
   
   
   Yes, but strictly for tenant, tenant’s staff and residents of Main Place only.
6. Q: What are the operation hours for Car Park Office?
   
   
   9AM – 11PM daily.

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