FAQ

 

General Enquiries

  1. Q: How can I get to Main Place Mall?

    By Public Transport: Walking distance from USJ 21 LRT station, Kelana Jaya line.

    By Own Transport: Accessible via LDP and ELITE highway.

    By Bus : Rapid KL – T778
  2. Q: What are the mall operation hours?

    10AM – 10PM daily.
  3. Q: Does Main Place Mall provide free WIFI?

    Yes, we have free WIFI with no password required.
  4. Q: Where is the Information Counter?

    Information Counter is located at Ground floor.
  5. Q: Where is the nearest ATM located?

    The nearest ATM is located at Lower Ground floor.
  6. Q: Where is the Management Office located?

    The Management Office is located at Second floor.
  7. Q: What are the operation hours of the Management Office?

    Monday – Friday: 9.30AM – 6.30PM (Lunch break 1PM – 2PM)
    Saturday – Sunday: Closed
  8. Q: Who do I contact for assistance?

    For general inquiries, please contact our customer service at 03-8081 7896 or write in to us at info@mainplace.com.my


Facilities & Amenities

  1. Q: Are baby stroller(s) and wheelchair(s) services available?

    Yes, kindly proceed to Information Counter for assistance.
  2. Q: Are there any chargers incurred for the above mentioned services?

    There will be chargers incurred after 3 hours of usage with the rate of RM 3 per hour. For each stroller or wheelchair, a deposit of RM 50 with a valid driving license are required for security purpose.
  3. Q: Where are the washrooms located?

    The washrooms are located at every floor, at your convenience.
  4. Q: Are there any disabled washroom in the mall?

    Yes, disabled washrooms are located at every floor, at your convenience.
  5. Q: Is there a Surau or Muslim Prayer Room in the mall?

    Yes, it is located at Second floor next to the washroom.
  6. Q: Are there baby rooms in the mall?

    Yes, it is located at Ground and Second floor.
  7. Q: What are the facilities available in the baby room?

    Water dispenser and private feeding space is provided in the baby room.


Car Park

  1. Q: What are the parking rates?

    Preferred Parking - Basement 1 & Lower Ground floor
    1st 2 Hours RM 2.20
    Every subsequent hour or part thereof RM 1.10
    Lost ticket RM 20.00


    1st, 2nd, 2A Floor
    Every Hour or part thereof RM 1.10
    Lost ticket RM 20.00


    Valet Parking
    Weekdays RM 10.00
    Weekends RM 13.00
  2. Q: Do you have designated disabled parking in mall?

    Yes, they are located at Basement 1, Lower Ground, First and Third floor.
  3. Q: Where are the autopay machines located?

    They are located at Basement 1, Lower Ground, First, 2A and Third floor.
  4. Q: Are there any parking rebates?

      Rebates Mechanism
    WEEKDAY RM2 SPEND RM30 & ABOVE
    in maximum 2 combined receipts at
     any Main Place outlets. 

    Monday - Friday only
    Limited to 10.00am - 3.00pm 
    (Excluding Public Holiday)
    EVERYDAY
    (Receipts from Jaya Grocer ONLY)
    RM1 SPEND RM50 & ABOVE 
    in maximum 2 combined receipts at
    Jaya Grocer only. 

    Monday - Sunday 
    10.00am - 10.00pm

     
  5. Q: Is there any season pass available?

    Yes, but strictly for tenant, tenant’s staff and residents of Main Place only.
  6. Q: What are the operation hours for Car Park Office?

    9AM – 11PM daily.


Note: For advertising, leasing, events and promotional space enquiries, kindly fill up the form at Contact Us page.